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Shipping Information
NEED IT FAST? Call us before 2:00 PM Pacific Time and ask for UPS Next Day, UPS 2nd Day or UPS 3 Day Select shipping and we will get your order out the same day.
The chart above shows average shipping days from us to you via UPS GROUND. Shipping days means weekdays. Weekends add 2 days to delivery time. Holidays add to the delivery time (see below). In most cases, merchandise is shipped the next working day. Merchandise ordered on Saturday or Sunday is shipped on Tuesday.
HOLIDAYS Most holidays add 1 day to delivery time. Christmas, New Years and Thanksgiving Holidays add 2 days to delivery time. Also please keep in mind that because of the huge increase in shipments at Christmastime, holiday shipping times tend to increase slightly.
UPS NEXT DAY AIR means your order will be received one day after it ships (not including weekends and holidays). Orders placed on our website after 10:00 AM Pacific Time are shipped the following working day. After 10:00 AM give us a telephone call and we will do our best to get your UPS NEXT DAY AIR order out the same day.
UPS 2ND DAY AIR means your order will be received two days after it ships (not including weekends and holidays). Order placed on our website after 10:00 AM Pacific Time are shipped the following working day. After 10:00 AM give us a telephone call and we will do our best to get your UPS 2ND DAY AIR order out the same day.
UPS 3-DAY SELECT means your order will be received three days after it ships (not including weekends and holidays). Orders placed on our website after 10:00 AM Pacific Time are shipped the following working day. After 10:00 AM give us a telephone call and we will do our best to get your UPS 3-DAY SELECT order out the same day.
OTHER SHIPPING INFORMATION:
- We cannot bill shipping charges to your account or to a third party account.
- Our standard shipping is either UPS Ground or USPS Priority Mail depending on the weight of the package and other factors.
- UPS cannot deliver to a P.O. Box.
- We ship products only to the 50 United States and Canada.
- For Canadian shipments there is a $50.00 minimum order. Please email info@HardwareSource.com for details.
- Shipping times are UPS's best estimate and are not guaranteed. HardwareSource and UPS are not responsible for shipping delays caused by weather or other circumstances beyond our control.
- Please open your shipment as soon as you receive it and check the contents. Any error in your order must be reported to us within 5 days after you receive your order for an adjustment to be made.
- All shipments require a signature upon delivery. In certain areas the UPS driver may elect to leave the package without a signature but this is entirely up to his or her discretion. If you cannot be home to sign for your package consider having it shipped to your work place or to a neighbor who will be home.
- You may cancel your order anytime up to the time your order is shipped. You will receive a full refund, including shipping charges. However, once your order has been shipped you are responsible for any and all shipping charges. If, when the shipping company attempts to deliver your order, you refuse delivery, you are responsible for the original shipping charges and the shipping charges to send the order back to us.
- When you enter your shipping address in our checkout form, please double check it for accuracy. If you type in an incorrect shipping address, UPS may charge a fee to have the address corrected and there may be additional shipping charges. You are responsible for these additional charges.